住院病房护士护理态度与患者满意度的关系

None Putri Kristyaningsih, Aprin Rusmawati
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引用次数: 0

摘要

背景:关怀护士是一种关怀的态度,使患者更容易实现健康和康复。护士的积极态度中有护士的关怀态度。护士在进行护理时需要提供最好的表现,使病人感到满意。另一方面,如果他们得到的保健服务的表现不符合他们的期望,就会产生不满。目的:了解凯迪瑞市灵气医院住院护士的护理态度。方法:本研究为分析性描述性研究。数据收集采用问卷调查方式进行。对患者的关怀态度进行评估。受访者是62名住院病房的患者,他们采用全抽样技术选择。数据分析采用单变量统计检验。结果:护士护理态度的研究结果以积极护理态度为主,有58人(93.5%),有4人(6.5%)持消极护理态度。结论:Aura Syifa Kediri医院住院护士的护理态度积极。建议:本研究可作为输入,改善护理人员在每项护理服务中对患者的关怀态度,以达到患者满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Relationship of Nurse's Caring Attitude with Level Patient Satisfaction in Inpatient Rooms
Background: Caring nurses are a caring attitude that makes it easier for patients to achieve improved health and recovery. Among the positive attitudes of nurses is the caring attitude of nurses. Nurses in carrying out nursing care are required to provide the best performance so that patients will feel satisfied. On the other hand, dissatisfaction will arise if the performance of the health services they receive does not match their expectations. Purpose: This study aims to determine the caring attitude of inpatient nurses at Aura Syifa Hospital, Kediri. Methods: This research is an analytical descriptive research. Data collection was carried out using a questionnaire. The patient's caring attitude assessment is carried out. Respondents were 62 patients in inpatient rooms who were selected using total sampling techniques. Data analysis was carried out by univariate statistical tests. Results: The results of research on nurses' caring attitudes were mostly positive caring attitudes, namely 58 people (93.5%), and 4 people (6.5%) who had negative caring attitudes. Conclusion: Nurses in the inpatient room at Aura Syifa Kediri Hospital have a positive caring attitude. Suggestion: This research can be used as input to improve the caring attitude of nurses towards patients in every nursing service provided to achieve patient satisfaction.
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