公共行政数字化转型:服务数字化与社会网络化的统一

IF 0.2 Q4 PUBLIC ADMINISTRATION
Vitaly Zotov, Lyudmila Vasilenko
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引用次数: 0

摘要

文章从理论、方法和实践层面揭示了公共行政数字化的发展前景。通过分析从参与式管理到智能监督等现代公共治理概念,作者得出结论,在社会技术趋同的背景下,公共管理应将算法控制的使用与巩固利益相关者利益的任务结合起来。这一概念的推广将取决于利益相关者对国家数字平台在公共治理转型中所起作用的评估。2021年,对专家进行了一项调查,以评估其发展的两个方面:数字化(涉及使用大数据和算法控制)和网络化(基于公民参与制定、决策和实施过程)。调查显示,当局在利用国家数字平台有效回应公民个人需求的同时,应该让他们参与解决重大社会问题。因此,公共数字平台功能的数字化和网络化的共同演进变得极其重要。应发展公共决策,以纠正公共和市政管理数字化中的技术偏差。公共和市政治理数字化的技术维度可以通过数字平台的公共决策发展得到纠正。要做到这一点,有必要解决刺激官员和公民活动的问题,提高对当局的信任水平。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION: UNITY OF SERVICE DIGITAL AND SOCIAL NETWORK ASPECTS
The article reveals prospects of digitalization of public administration at the level of theoretical and methodological reflection and practical implementation. Analyzing modern public governance concepts ranging from participatory management to smart supervision, the authors conclude that, in the context of socio-technical convergence, public administration should combine the use of algorithmic control with the task of consolidating interests of stakeholders. The promotion of the concept will be determined by the stakeholder’s assessment of the role played by state digital platforms in public governance transformation. In 2021, a survey of experts was conducted to assess two aspects of their development: digital (involving the use of big data and algorithmic control) and network (based on the participation of citizens in the working-out, decision-making and implementation processes). The survey showed that authorities' use of state digital platforms to respond effectively to individual citizens' needs should be accompanied by involving them in solving socially significant problems. Therefore, the co-evolution of digital and network aspects of the functioning of public digital platforms becomes extremely important. Public decision-making should be developed in order to correct the technological bias in the digitization of public and municipal administration. The technological dimension of the digitization of public and municipal governance can be corrected through the development of public decision-making via digital platforms. And to do that, it is necessary to address the problem of stimulating activity of both officials and citizens, to increase the level of trust in the authorities.
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来源期刊
CiteScore
1.10
自引率
33.30%
发文量
9
期刊介绍: PUBLIC ADMINISTRATION ISSUES is a scientific peer-reviewed journal published by the National Research University High School of Economics (NRU HSE).The journal is published quarterly in Russian, and contains original articles by Russian and foreign authors. In addition, a special English language issue containing original articles by Russian and foreign authors has been published since 2014. The editorial board consists of leading Russian and foreign scientists in the field of public administration as well as prominent practitioners. The journal is indexed in the international databases: Scopus, RePEc, EBSCOand the Russian Science Citation Index (RSCI) on the platform of Web of Science. In addition, the journal is on the list of key peer-reviewed scientific journals and publications that the Higher Certification (Attestation) Commission in the RF Education Ministry recommends for publishing the main scientific results of theses for PhD and doctoral degrees in Economics, Sociology and Law. The journal focuses on the following subject areas: − Current theories of public administration. − Theoretical fundamentals of economic and social policy − Factors and Assessment of efficiency in public and municipal administration. − Innovations in the system of public and municipal administration. − Planning and forecasting in the system of public and municipal administration. − Staff of the state and municipal service. Management of personnel in public and municipal bodies and in organizations of the public sectors. − Financial, logistical and information resources of the state and municipalities. − Public service. − Functional features of public sector organizations. − Partnership of the state and municipalities with nongovernmental nonprofit organizations. Economic and administrative challenges facing “third sector.” - Development of education programs on public administration.
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