Pengaruh Kepemimpinan Transformasional Terhadap Kepuasan Kerja dan Organization Citizenship Behavior Serta Dampaknya Terhadap Kinerja Pegawai pada Pt. Perkebunan Nusantara Iv (Persero) Medan

This study aims to examine and analyze the effect of transformational leadership on employee performance through job satisfaction and Organization Citizenship Behavior directly or indirectly. The approach used in this study is a causal approach. The population in this study were all employees of PT. Perkebunan Nusantara IV (Persero) Medan. The sample in this study used a sample of the slovin formula totaling 80 employees of PT. Perkebunan Nusantara IV (Persero) Medan. Data collection techniques in this study used documentation, observation, and questionnaire techniques. The data analysis technique in this study uses a quantitative approach using statistical analysis using the Outer Model Analysis test, Inner Model Analysis, and Hypothesis Testing. Data processing in this study using the PLS (Partial Least Square) software program. The results of this study indicate that directly transformational leadership, job satisfaction and Organization Citizenship Behavior have a significant effect on employee performance, transformational leadership has a significant effect on employee job satisfaction, and transformational leadership and job satisfaction have a significant effect on Organizational Citizenship Behavior and indirectly transformational leadership has an effect significant effect on employee performance through job satisfaction and Organization Citizenship Behavior at PT. Perkebunan Nusantara IV (Persero) Medan.