Sarra Fakhfakh, Marija Jankovic, Andreas M. Hein, Yann Chazal
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Early stakeholder modeling and analysis: New mobility services (Product Service Systems of Systems)
Abstract Developing new mobility services such as electric vehicles and autonomous vehicles services requires not only the interaction and interoperation of independent systems such as electric vehicles, electric infrastructure, or off‐board servers, but also the collaboration of independent business partners, namely, car manufacturers, energy providers, and service providers, developing, managing and operating these systems. Such services show both Product Service Systems and Systems of Systems characteristics and, as such, can be defined as Product‐Service Systems of Systems. While extensive literature exists on developing and managing PSS product and service elements and SoS constituent systems, little research explicitly focuses on PSSoS stakeholders. In particular, the analysis of PSSoS stakeholder business partnerships and involvement in PSSoS development. PSSoS development is seen as the development, operation, and management of constituent systems. This paper contributes to addressing this gap and proposes an approach to manage stakeholder participation in the PSSoS business partnership and PSSoS development.
期刊介绍:
Systems Engineering is a discipline whose responsibility it is to create and operate technologically enabled systems that satisfy stakeholder needs throughout their life cycle. Systems engineers reduce ambiguity by clearly defining stakeholder needs and customer requirements, they focus creativity by developing a system’s architecture and design and they manage the system’s complexity over time. Considerations taken into account by systems engineers include, among others, quality, cost and schedule, risk and opportunity under uncertainty, manufacturing and realization, performance and safety during operations, training and support, as well as disposal and recycling at the end of life. The journal welcomes original submissions in the field of Systems Engineering as defined above, but also encourages contributions that take an even broader perspective including the design and operation of systems-of-systems, the application of Systems Engineering to enterprises and complex socio-technical systems, the identification, selection and development of systems engineers as well as the evolution of systems and systems-of-systems over their entire lifecycle.
Systems Engineering integrates all the disciplines and specialty groups into a coordinated team effort forming a structured development process that proceeds from concept to realization to operation. Increasingly important topics in Systems Engineering include the role of executable languages and models of systems, the concurrent use of physical and virtual prototyping, as well as the deployment of agile processes. Systems Engineering considers both the business and the technical needs of all stakeholders with the goal of providing a quality product that meets the user needs. Systems Engineering may be applied not only to products and services in the private sector but also to public infrastructures and socio-technical systems whose precise boundaries are often challenging to define.