企业战略发展过程中与利益相关者关系的类型学研究

Khrystyna Ya. Zalutska, Dmytro V. Stefantsov
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引用次数: 0

摘要

正确识别和勾画最重要的利益相关者的圈子是企业有效战略发展的基础,因为与他们互动的可靠性和稳定性有助于确保企业业务流程的有效性和优化。这反过来又使企业在战略时期提高竞争力和稳定性成为可能。由于业务流程的实现需要其实现的清晰度和一致性,这取决于通过某些类型的资源确保其实现的效率,因此,与涉众的适当关系是其有效实现的保证。因此,企业与利益相关者之间的相互联系的类型化问题是相关的。本研究采用以下方法进行:历史;逻辑;比较;类比;分析,合成;具体化;抽象。本文根据利益相关者参与企业业务流程实施的情况,对企业与利益相关者之间的关系类型进行了分配和表征。据此,可以区分以下几种类型的互连:依赖的;独立的;业务;发展;人际关系;保护;将军。描述了企业与利益相关者之间的相互联系的分配类型,这有助于明确将利益相关者划分为不同群体的标准,以确保企业有效的战略发展。这些标准包括:企业的价值水平;企业的价值水平;发展前景;相互作用的结果与既定目标的对应程度。描述了与选定的互联(交互)类型相关的利益相关者对某一影响群体的归因参数。利用拟议的划分标准(参数),提出了建立一种分配利益攸关方对企业活动影响群体的方法的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Typologization of the Interconnections between Enterprise and Stakeholders in the Process of their Strategic Development
Correctly identifying and outlining the circle of the most important stakeholders is the basis for the effective strategic development of an enterprise, since the reliability and stability of interaction with them fosters ensuring the effectiveness and optimization of the enterprise’s business processes. This, in turn, makes it possible to increase the competitiveness and stability of the enterprise in the strategic period. Since the implementation of business processes requires clarity, consistency of their implementation, which depends on the efficiency of ensuring their implementation by certain types of resources, then, accordingly, proper relationships with stakeholders are a guarantee of their effective implementation. Therefore, the issue of typologization of the interconnections between the enterprise and stakeholders is relevant. The research was carried out using the following methods: historical; logical; comparison; analogy; analysis, synthesis; concretization; abstracting. The article allocates and characterizes the types of relations between the enterprise and stakeholders in accordance with their participation in the implementation of the enterprise’s business processes. According to this, the following types of interconnections are distinguished: dependent; independent; business; development; interpersonal; securing; general. The allocated types of interconnections between enterprise and stakeholders are characterized, which helped to clarify the criteria for dividing stakeholders into separate groups to ensure effective strategic development of enterprise. Such criteria are the following: the level of value for the enterprise; the level of value of the enterprise; prospects for development; the level of correspondence of the results of interaction to the set goals. The parameters of attribution of stakeholders to a certain group of influence in relation to the selected types of interconnection (interaction) are described. Recommendations for building a methodology for allocating groups of influence of stakeholders on the activities of enterprise are provided, using the proposed criteria (parameters) of division.
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