哥伦比亚中小企业信息技术治理:基于数据分析的探索性研究

Yeni Trujillo-Lambert, Mariutsi Osorio Sanabria, Gina Maestre-Gongora, Hernan Astudillo
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摘要

信息技术(IT)是实现战略业务目标的一种资源。然而,许多中小型企业(SME)并不认为IT是一个战略领域。本文探讨了哥伦比亚IT专业人员对IT治理的看法。它介绍了基于企业It治理框架的调查的设计、数据分析和结果。该调查是在2019年和2020年进行的,获得了48家中小企业的151名IT专业人员和90名大公司的IT专业人员的回答。使用WEKA和KNIME分析数据,应用分类、分割和关联技术。结果表明:(1)中小企业的信息技术投资与产品和服务的产生和改进相关联;(2)管理者对IT治理的承诺越高,员工和用户的绩效越高;(3) 95%的IT治理实施水平较高的公司认为IT在其战略中非常重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Information Technology Governance in Colombian Small and Medium Companies: An Exploratory Study Using Data Analysis
Information Technology (IT) is a resource for achieving strategic business objectives. However, many Small and Medium-sized Enterprises (SME’s) do not consider IT a strategic area. This article explores the perception of IT governance in Colombia among IT professionals. It presents the design, data analysis, and results of a survey based on the Governance of Enterprise IT framework. The survey was conducted in 2019 and 2020, obtaining responses from 151 IT professionals that worked in 48 SME's and 90 from large companies. Data were analyzed with WEKA and KNIME, applying classification, segmentation, and association techniques. Results indicate that: (1) SME’s associate IT investment with the generation and improvement of products and services; (2) employees’ and users’ performance is higher when they work in companies with managers that have a high commitment to IT governance; and (3) 95% of companies with high implementation levels of IT governance consider IT very important in their strategies.
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