Digitalization and changes to work organization and management in the Norwegian petroleum industry

Abstract This article analyses how implementation and use of digital technologies involve changes in work content, organization, and management in the petroleum industry. This is important, given that the industry is in a phase with mature technology and heavy pressure on efficiency and cost-effectiveness, at the same time as older systems and work processes prevail. The article draws on data acquired through interviews in a number of companies, organizations and specialist teams. The results show that far-reaching digitalization will mean radical changes to the way employees and managers work. The level of success in using digital technologies can be related to the ability to alter the content and form of work and expertise requirements, while retaining trust in technology and coping with uncertainty. A key conclusion is that clarifications related to work processes, roles, and responsibilities between the various actors in the supply chain are the most significant obstacles to successful technology adoption.