营销包对客户选择PT. BNI 46 TUPAREV branch的储蓄产品的影响

Asep Sumarsana, Agung Supriyadi, Surono Surono, Siti Havidotinnisa, Atika Atika
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引用次数: 0

摘要

本研究的目的是分析营销组合(产品、价格、促销、地点、人员、物理设施和流程)对PT. Bank BNI Tuparev Cirebon分行的影响。这项研究是在PT. Bank BNI Tuparev Cirebon分行进行的。本研究的调查对象为PT. Bank BNI Tuparev Cirebon分行的储蓄客户,样本为100人。研究使用多元线性回归分析,帮助SPSS。本研究的结论是:1。由产品、价格/利率、促销、地点、人员、实物证据和流程组成的营销组合对BNI Tuparev Bank Cirebon 2分行的客户选择储蓄产品的决策产生了积极的影响。在研究的七个变量中,只有位置和人对客户决策有积极和显著的影响。3.其他变量如产品、价格/利率、促销、实物证据和流程对客户决策没有显着影响。因此,企业需要把重点放在员工服务的位置和质量方面,努力增加客户数量,提高客户选择储蓄产品的决策。关键词:营销组合,储蓄决策
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH BAURAN PEMASARAN TERHADAP KEPUTUSAN NASABAH DALAM MEMILIH PRODUK TABUNGAN PADA PT. BANK BNI 46 TUPAREV CABANG CIREBON
The purpose of this research is to analyze the effect of the marketing mix (Product, Price, Promotion, Location, People, Physical Facilities, and Process) on PT. Bank BNI Tuparev Cirebon Branch Office. This research was conducted at PT. Bank BNI Tuparev Cirebon Branch Office. Respondents of this study are savings customers of PT. Bank BNI Tuparev Cirebon Branch Office with a sample of 100 people. Research using multiple linear regression analysis with the help of SPSS. Conclusions from this study: 1. the marketing mix consisting of product, price/interest rate, promotion, location, people, physical evidence, and process together have a positive influence and significantly to customer decisions in choosing savings products at BNI Tuparev Bank Cirebon 2 Branch Office. Of the seven variables studied, only location and people have a positive and significant influence on customer decisions. 3. Other variables such as product, price/interest rate, promotion, physical evidence, and process do not show a significant effect on customer decisions. Therefore, companies need to focus on aspects of location and quality of employee service as an effort to increase the number of customers and improve customer decisions in choosing savings productsKey words: marketing mix, Saving Decision
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