Muneer Kamel Mustafa Al Dwaikat, Kartinah Ayupp, Yousef Ahmad Alolabi, Saif Ul Mujahid Shah, Nazia Sahar, Imran Islam
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BEYOND MONITORING: THE IMPACT OF PERFORMANCE MONITORING ON KNOWLEDGE WORKER PRODUCTIVITY
This study aims to test a new conceptual framework for studying the significance of employee performance monitoring for knowledge worker productivity in the construction UAE. Previous research has tended to ignore the mediation relationships that emerge when employee performance monitoring, stress, knowledge management, and knowledge worker interact. The expectancy theory and job-demand control theory helped in explaining the interaction among study constructs. All seven emirates of UAE yielded a total of 497 credible responses from the construction work force. PLS-SEM is used to evaluate structural model relationships between constructs. This research is a first step towards measuring and illustrating the importance of employee performance monitoring with specific reference to knowledge worker productivity. This study demonstrates the significance of brand experience in impacting knowledge worker productivity. The findings show that stress and knowledge management play important mediating roles within the theoretical context. This study made a significant theoretical contribution to the larger body of knowledge by extending the expectancy theory and job-demand control theory. However, it is important to note that other implications, such as empirical and methodological contributions, have been established in addition to theoretical contributions. The results of this study will be useful to policymakers, analysts, and brand managers.
期刊介绍:
International Journal for Quality Research examines new research and development at the quality. It provides a common forum for both frontline industrial management as well as pioneering academic research. The journal''s multidisciplinary approach draws from such fields as benchmarking, business excellence, e-quality, management systems, performance measurements and management, proces management and improvement, quality management, six sigma, supply chain management, quality and leadership, quality information systems, quality of life.