新冠肺炎疫情背景下远程办公适宜性研究

IF 4.6 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR
Zhen Han, Yuheng Zhao, Mengjie Chen
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引用次数: 0

摘要

2019冠状病毒病(COVID-19)使远程办公受到广泛重视,但不同个体对远程办公的接受程度不同。本文旨在确定适合远程办公的个人,并澄清哪些类型的工人适合何种水平的远程办公,设置科学,合理的混合工作比率和流程,并衡量其适用性。设计/方法/方法首先建立两种不同风险水平的工作场景,利用计划行为理论(TPB)引入潜在变量,构建多指标多因果模型(MIMIC)来识别合适个体;其次,构建工作方法的综合选择和潜在变量(ICLV)模型,通过计算不同类型人员的选择概率来确定不同类型人员是否适合远程办公。可以清楚地区分两种适合远程工作或传统工作的个人。他们的行为受工作环境的影响显著,而工作环境受年龄、收入、态度、感知行为控制、工作家庭平衡和人员接触水平等变量的影响。在低风险情景下,两类人的行为模型影响因素相对一致,而在高风险情景下,两类人的行为模型影响因素存在显著差异。此外,远程工作对适合远程工作的群体的适用性受疫情影响较小,而对不适合远程工作的群体的适用性则受到很大影响。本研究对以往文献的贡献如下:(1)通过计算选择概率,确定不同种群类型对远程办公的适宜性;(2)将远程办公种群和传统种群分为两类;识别不同疫情风险下影响远程办公因素的差异;(3)考虑工作场景变化对员工远程办公适宜性的影响,并根据远程办公适宜性对人群进行分类,以避免远程办公潜在的负面影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on the suitability of telework in the context of COVID-19
Purpose Coronavirus disease 2019 (COVID-19) has made telecommuting widely valued, but different individuals have different degrees of acceptance of telecommuting. This article aims to identify suitable individuals for telework and to clarify which types of workers are suitable for what level of telework, set scientific, reasonable hybrid work ratios and processes and measure their suitability. Design/methodology/approach First, two working scenarios of different risk levels were established, and the theory of planned behavior (TPB) was used to introduce latent variables, constructing a multi-indicator multi-causal model (MIMIC) to identify suitable individuals, and second, constructing an integrated choice and latent variable (ICLV) model of the working method to determine the suitability of different types of people for telework by calculating their selection probabilities. Findings It is possible to clearly distinguish between two types of suitable individuals for telework or traditional work. Their behavior is significantly influenced by the work environment, which is influenced by variables such as age, income, attitude, perceived behavioral control, work–family balance and personnel exposure level. In low-risk scenarios, the influencing factors of the behavioral model for both types of people are relatively consistent, while in high-risk scenarios, significant differences arise. Furthermore, the suitability of telework for the telework-suitable group is less affected by the pandemic, while the suitability for the non-suitable group is greatly affected. Originality/value This study contributes to previous literature by: (1) determining the suitability of different population types for telework by calculating the probability of selection, (2) dividing telework and traditional populations into two categories, identifying the differences in factors that affect telework under different epidemic risks and (3) considering the impact of changes in the work scenario on the suitability of telework for employees and classifying the population based on the suitability of telework in order to avoid the potential negative impact of telework.
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来源期刊
CiteScore
8.40
自引率
11.40%
发文量
80
期刊介绍: ■Employee welfare ■Human aspects during the introduction of technology ■Human resource recruitment, retention and development ■National and international aspects of HR planning ■Objectives of human resource planning and forecasting requirements ■The working environment
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