消费者价值感知对消费者购买意愿的影响——以自有品牌服装为例

IF 2.3 Q3 BUSINESS
Madhuri Gandhi, Savita Ubba, None Jyoti
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引用次数: 0

摘要

消费者价值观是每一次成功购买的基础,并激励顾客购买更多。本研究旨在探讨顾客价值感知对消费者自有品牌服装购买意愿的影响。此外,还确定了感知质量在顾客价值感知与消费者购买意愿之间的中介作用。从经常购买自有品牌服装的消费者中共收集了800份有效问卷。为了分析数据,采用探索性因子分析、验证性因子分析和结构方程建模等技术来评估所提出的框架。研究结果显示,财务、功能、个人和社会价值感知对自有品牌的感知质量有积极影响。除了功能价值感知和社会价值感知外,被调查者的价值感知也会影响消费者的购买意愿。消费者购买意愿直接受到感知质量的影响。此外,除社会价值知觉外,本研究发现发现知觉品质在消费者价值知觉(CVP)与自有品牌服装购买意愿之间起中介作用。本研究提供了相关的启示,有助于零售商更好地理解顾客价值感知,专注于提高CVP。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effect of Consumer Value Perception on Consumer Purchase Intention: A Case of Private Label Apparels
Consumer values are the foundation of every successful purchase and motivate customers to buy more. The purpose of this research study is to explore the effect of customer value perception on consumer purchase intention for private label apparels. Further, the mediation effect of perceived quality between customer value perception and consumer purchase intention is also determined. A total of 800 valid questionnaires are collected from consumers who are regularly buying private label apparels. In order to analyse the data, techniques such as exploratory factor analysis, confirmatory factor analysis and structural equation modelling are employed to evaluate the proposed framework. The findings reveal that financial, functional, individual and social value perceptions positively influence the perceived quality of private labels. Value perceptions of respondents also influence the consumer purchase intention except for the functional and social value perception. Consumer purchase intention is directly influenced by perceived quality. Furthermore, with the exception of social value perception, the findings imply that perceived quality mediate between the distinct consumer value perception (CVP) and purchase intention of private label apparels. Relevant implications are provided by this study which helps the retailers in better understanding customer value perception and concentrating on improving CVP.
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来源期刊
CiteScore
7.10
自引率
12.50%
发文量
107
期刊介绍: Global Business Review is designed to be a forum for the wider dissemination of current management and business practice and research drawn from around the globe but with an emphasis on Asian and Indian perspectives. An important feature is its cross-cultural and comparative approach. Multidisciplinary in nature and with a strong practical orientation, this refereed journal publishes surveys relating to and report significant developments in management practice drawn from business/commerce, the public and the private sector, and non-profit organisations. The journal also publishes articles which provide practical insights on doing business in India/Asia from local and global and macro and micro perspectives.
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