过程管理和机器人过程自动化:来自系统文献综述的见解

Inga Stravinskienė, Dalius Serafinas
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引用次数: 1

摘要

在第四次工业革命期间,数字化转型彻底改变了个体组织和整个行业。其中一项先进技术是机器人过程自动化(RPA)。然而,组织并不总是通过使用RPA来提高其业务流程的效率来取得进展。科学来源缺乏过程管理(PM)和RPA的综合以及对它们相互关系的洞察。本文旨在通过确定研究较少的领域,并为未来的研究制定见解和建议,从管理的角度填补项目管理和RPA之间相互关系的系统分析的空白。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Process Management and Robotic Process Automation: The Insights from Systematic Literature Review
Abstract During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.
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