加强与直播网红的关系策略

Li-Chun Hsu
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引用次数: 4

摘要

目的直播平台已经成为一种必不可少的营销媒介。本研究将心理契约理论与信任转移理论相结合,构建了一个心理契约模型。设计/方法/方法对在过去6个月内观看Facebook上最受欢迎的三个类别的直播销售视频并购买特色产品的观众进行了一项调查。研究结果除一个假设外,其他所有假设都得到了支持。虽然心理契约显著增加了对主播的信任和对产品的信任,但对产品的信任更多是通过对主播的信任而不是直接增加的。作者确定了心理契约建立的先决条件,并建立了一个完整的实证模型。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Enhancing relationship strategies with the live stream influencers
PurposeLive streaming platforms have become an essential marketing medium. This study constructed a model based on a combination of psychological contract theory and trust transfer theory.Design/methodology/approachA survey was administered to viewers who watched live streaming sales videos belonging to the top three most popular categories on Facebook and purchased a featured product in the past 6 months.FindingsAll but one hypothesis were supported. Although psychological contracts significantly increased trust in live streamers and trust in products, trust in products was increased more through trust in live streamers than directly.Originality/valueThe authors identified prerequisites for psychological contract establishment and developed an integrated empirical model.
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