服务、设施、地点和价格质量对雅加达北部格林湾公寓消费者满意度的影响

Jurnal Asy-Syukriyyah Pub Date : 2016-12-02 DOI:10.36769/asy.v17i1.67

Mimi Sa, S. Ekawati

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引用次数: 1

摘要

本研究旨在分析北雅加达绿湾公寓的服务品质、设施、位置、价格对顾客满意度的影响。数据收集方法为对94名调查对象发放问卷。使用简单随机抽样的抽样技术。结果表明，服务质量、设施、位置和价格对顾客满意度有显著影响，概率水平为90%。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Pengaruh Kualitas Pelayanan, Fasilitas, Lokasi, dan Harga Terhadap Kepuasan Konsumen Apartemen Green Bay di Jakarta Utara

The purpose of this study was to analyze the influence of the quality of service, facilities, location, and price to customer satisfaction of Green Bay Apartment in North Jakarta. Method of data collection was done by distributing questionnaires to 94 respondents. Sampling technique using Simple Random Sampling. The results showed that the quality of service, facilities, location, and prices has significant effect on customer satisfaction with the level of probability of 90%.

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Jurnal Asy-Syukriyyah

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