实现后的生活:可操作的软件开发

2009 5th Central and Eastern European Software Engineering Conference in Russia (CEE-SECR) Pub Date : 2009-10-01 DOI:10.1109/CEE-SECR.2009.5501171

Dmitry Isaychenko

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引用次数: 0

摘要

我们将IT服务管理作为主要的专业重点，为包括银行业在内的各个行业的本地和国际公司执行项目。不难看出，即使在最成熟的公司中，开发和运营之间也存在“孤岛思维”的迹象。这两个IT团队之间缺乏合作往往是各种服务事件的根本原因，或者成为试图解决由软件本身错误或其不当操作引起的问题的障碍。这项工作的目的是展示基于现实案例的开发和运营之间有效合作的重要性。

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Life after implementation: operation-friendly software development

Having IT Service management as the main professional focus we perform projects for local and international companies in various industries including banking. It is not difficult to see that even in the most mature companies signs of “island-thinking” between Development and Operations are present. Lack of cooperation between these two IT teams often appears to be the root cause of various service incidents or becomes an obstacle for attempts to solve problems caused by errors in software itself or its improper operation. The aim of this work is to show the importance of effective cooperation between Development and Operations basing on a real-life case.

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2009 5th Central and Eastern European Software Engineering Conference in Russia (CEE-SECR)

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