机器人、人工智能和服务自动化的核心:重塑博物馆体验

Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality Pub Date : 2019-10-14 DOI:10.1108/978-1-78756-687-320191018

Nuria Recuero Virto, Maria Francisca Blasco López

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引用次数: 14

摘要

创意/价值:博物馆管理一直受到管理者、政策制定者、学者等的关注。通过许多例子，了解技术如何加强遗产保护和改善博物馆服务，可以指导他们增加知识并采用这些做法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Robots, Artificial Intelligence, and Service Automation to the Core: Remastering Experiences at Museums

Originality/value: Museum management has been always receiving the attention of managers, policymakers, scholars, among others. Insights of how technology enhances heritage preservation and the improvement of museum services throughout numerous examples can direct them to increase knowledge and adopt these practices.

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Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality

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