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引用次数: 35
摘要
移动应用“Be My Eyes”通过视频和音频连接盲人用户和视力正常的志愿者。与之前的尝试不同,Be My Eyes拥有大量盲人和视力正常的用户。在本文中,我们报告了对30位盲人Be My Eyes用户的调查,以指导该领域的未来工作。我们描述了盲人用户在哪些情况下会发现Be My Eyes是有用的,哪些情况是具有挑战性的。此外,我们确定了用户关注的问题和需要改进的领域。最后,提出了今后工作的方向。
Remote Assistance for Blind Users in Daily Life: A Survey about Be My Eyes
The mobile application Be My Eyes connects blind users with sighted volunteers through a video and audio connection. In contrast to previous attempts, Be My Eyes has a large number of blind and sighted users. In this paper we report from a survey among 30 blind Be My Eyes users to guide future work in this domain. We describe for which situations blind users find Be My Eyes useful and which are challenging. Furthermore, we identify users' concerns and areas for improvements. Finally, we derive directions for future work.