{"title":"使用口语对话系统获取艾滋病毒健康信息:电话与语音","authors":"A. S. Grover, M. Plauché, E. Barnard, C. Kuun","doi":"10.1109/ICTD.2009.5426716","DOIUrl":null,"url":null,"abstract":"This paper presents our work in the design of a SDS for the provision of health information to caregivers of HIV positive children. We specifically address the frequently debated question of input modality in speech systems; touchtone versus speech input, in a new context of low literacy users and a health information service. We discuss our experiences and fieldwork which includes needs assessment interviews, focus group sessions, and user studies in Botswana with semi and low-literate users. Our results indicate user preference for touchtone over speech input although both systems were comparable in performance based on objective metrics.","PeriodicalId":180007,"journal":{"name":"2009 International Conference on Information and Communication Technologies and Development (ICTD)","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2009-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"79","resultStr":"{\"title\":\"HIV health information access using spoken dialogue systems: Touchtone vs. speech\",\"authors\":\"A. S. Grover, M. Plauché, E. Barnard, C. Kuun\",\"doi\":\"10.1109/ICTD.2009.5426716\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper presents our work in the design of a SDS for the provision of health information to caregivers of HIV positive children. We specifically address the frequently debated question of input modality in speech systems; touchtone versus speech input, in a new context of low literacy users and a health information service. We discuss our experiences and fieldwork which includes needs assessment interviews, focus group sessions, and user studies in Botswana with semi and low-literate users. Our results indicate user preference for touchtone over speech input although both systems were comparable in performance based on objective metrics.\",\"PeriodicalId\":180007,\"journal\":{\"name\":\"2009 International Conference on Information and Communication Technologies and Development (ICTD)\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2009-04-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"79\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2009 International Conference on Information and Communication Technologies and Development (ICTD)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICTD.2009.5426716\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2009 International Conference on Information and Communication Technologies and Development (ICTD)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICTD.2009.5426716","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
HIV health information access using spoken dialogue systems: Touchtone vs. speech
This paper presents our work in the design of a SDS for the provision of health information to caregivers of HIV positive children. We specifically address the frequently debated question of input modality in speech systems; touchtone versus speech input, in a new context of low literacy users and a health information service. We discuss our experiences and fieldwork which includes needs assessment interviews, focus group sessions, and user studies in Botswana with semi and low-literate users. Our results indicate user preference for touchtone over speech input although both systems were comparable in performance based on objective metrics.