INTERFACE, INTERACT, IMPROVACT

This chapter is dedicated to models of human-machine interaction (HCI) that have been influential for the design domain and that form the basis of how we think about designing human-machine interactions today. Digital networked technologies have become increasingly pervasive in today's urban environments. But regardless of the urban dimension, the domains of HCI and interaction design have long examined design approaches that take into account the ways in which humans relate to technologies. Different ways of thinking about the interaction between humans and machines have informed the way we work with technologies. The mental models one adopts when working with technologies contribute not only to how they are viewed but also to how these technologies are shaped in substantial ways.