E-KLAMPID服务计划在泗水市八哥街的有效性

Mirza Fatchul Haqq, Sri Umiyati
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引用次数: 0

摘要

泗水市人口与民事登记处为了实现高效的公共服务部门,进行了一项公共服务创新,即E-klampid计划。该计划旨在方便社区进行人口管理和民事登记,人们不再需要来办公室泗水,社区可以在家里独立进行管理。本研究旨在分析e-klampid计划在泗水区Bulak的有效性。本研究采用脚本化定性方法,结合个案研究方法,认为e-klampid的存在可以为社区管理人口和民事登记提供便利。使用的数据来源是通过访谈、观察和文件获得的二手数据和原始数据。根据Sutrisno(2007)的说法,衡量项目有效性有5个指标,即1)理解项目2)正确的目标3)准时4)实现目标5)真正的改变。结果表明,在泗水市布拉克街道实施的e-klampid项目效果不明显。有4个指标是无效的,即理解项目,正确的目标,实现目标,真正的改变。有效的指标是及时性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Efektivitas Program Layanan E-KLAMPID di Kecamatan Bulak Kota Surabaya
In an effort to realize an effective and efficient public service department of Population and Civil Registry Surabaya made a public service innovation that is E-klampid Program. This Program aims to facilitate the community in conducting the management of population and civil registration, people no longer need to come to the Office Dispendukcapil Surabaya, and e community can do the management independently at home this study aims to analyze the effectiveness of e-klampid program in District Bulak Surabaya. This study uses dea scriptive qualitative method with a case study approach, the existence of e-klampid can provide convenience for the community in managing population and civil registration. Sources of data used are secondary data and primary data obtained through interviews, observation and documentation. There are 5 indicators in measuring the effectiveness of the Program according to Sutrisno (2007), namely 1) Understanding The Program 2) right on target 3) On Time 4) achievement of goals 5) real change. The results showed that the effectiveness of the e-klampid Program in Bulak Sub-District of Surabaya has not been effective. There are 4 indicators that are not effective, namely understanding the Program, right on target, achieving goals, Real Change. The effective indicator is timely.
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