Smart City as an Upshot of Bureaucratic Reform in Indonesia

The implementation of e-government in Indonesia is not only limited to efforts to improve the efficiency of bureaucracy, but also achieve more comprehensive goals of increased efficiency of entire communities with the ultimate objective to boost productivity and competitiveness in facing global challenges. At the local government level, efforts to enhance overall efficiency is implementing smart city program. This article proposes a smart city program implemented in several cities in Indonesia. The main questions are: Is the smart city program able to bring about change to the lives of Indonesian citizens? What are the problems encountered by municipalities in implementing the smart city program? The research found that smart city development in a number of municipalities was aimed at two main sectors, which were governance and public services. The governance sector covered planning, regional finance management, and personnel system.