智能手机上验证码的可用性

Gerardo Reynaga, S. Chiasson
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引用次数: 29

摘要

完全自动化公共图灵测试来区分计算机和人类(CAPTCHA)是在网络上使用的挑战响应测试,用于区分人类用户和自动机器人(von Ahn等人,2004)。在本文中,我们对用户研究结果进行了探索性分析,并对智能手机上的验证码进行了启发式评估;我们的目标是识别机会,并指导改进智能手机上的验证码。结果表明,现有验证码方案存在有效性和用户满意度问题。更严重的问题是需要经常缩放和平移,以及控制按钮太小。基于我们的研究结果,我们提出了智能手机上验证码的部署和设计指南。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The usability of CAPTCHAs on smartphones
Completely Automated Public Turing tests to tell Computers and Humans Apart (CAPTCHA) are challenge-response tests used on the web to distinguish human users from automated bots (von Ahn et al., 2004). In this paper, we present an exploratory analysis of the results obtained from a user study and a heuristic evaluation of captchas on smartphones; we aimed to identify opportunities and guide improvements for captchas on smartphones. Results showed that existing captcha schemes face effectiveness and user satisfaction problems. Among the more severe problems found were the need to often zoom and pan, and too small control buttons. Based on our results, we present deployment and design guidelines for captchas on smartphones.
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