整合质量、使用质量、实际可用性和用户体验

P. Lew, L. Olsina, Li Zhang
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引用次数: 10

摘要

选择和使用质量模型通常是评估软件质量的第一步。在这项工作中,我们建议采用以前的工作,将两个新特征纳入最近发布的ISO 25010标准,并结合灵活框架中的实际可用性和用户体验概念。生成的模型和框架可以被实例化以评估软件和Web应用程序。最后,概述了基于实际使用数据的非侵入式使用质量评估和改进策略和过程。这一战略的应用是我们目前的努力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Integrating quality, quality in use, actual usability and user experience
Selecting and using a quality model is usually a first step in evaluating software quality. In this work we propose employing previous work incorporating two new characteristics into recently issued the ISO 25010 standard combined with concepts of actual usability and user experience in a flexible framework. The resulting models and framework can be instantiated to evaluate software and Web applications. Finally, a strategy and process for non-intrusively evaluating and improving quality in use based on real usage data is outlined. The application of this strategy is our current endeavor.
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