Framework model for post-occupancy evaluation of school facilities

Purpose – The purpose of this paper is to present an IDEF0 framework model for the post-occupancy evaluation of school facilities, and the findings of a case study to demonstrate the applicability of the framework. Design/methodology/approach – The framework model consists of five sequential processes, namely: first, identify the performance requirements of school facilities; second, conduct a walk-through evaluation and a focussed group discussion; third, develop and administer a user satisfaction survey; fourth, analyze the collected data and report the findings; and fifth, develop a plan of remedial actions. Findings – The case study demonstrates the applicability of the framework through presenting the findings of an indicative evaluation of the major technical and functional elements of performance carried out on a school building in city of Khobar, Eastern Province of Saudi Arabia. The school users were satisfied with the qualities of the thermal comfort, visual comfort, fire protection, functional ...