文献综述:SBAR沟通在印尼医院患者安全实施中的应用(印尼研究)

Risma Ainun Shafira, Inge Dhamanti
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引用次数: 0

摘要

背景:在实施患者安全时,医院有多种方法来最大限度地实施患者安全,其中一种方法是利用有效的沟通来最大限度地实施医院的患者安全。SBAR沟通(Introduction, Situation, Background, Assessment, Recommendation)是一种有效的沟通方式,既能提高批判性思维能力,又能节省时间。有效沟通中使用的SBAR沟通是一种易于记忆的系统,是一种真实的机制,用于传达患者的病情危急或需要立即关注和采取行动。目的:本研究的目的是确定有效的SBAR沟通在医院实施患者安全中的应用。方法:采用的方法是对印度尼西亚各期刊和文章中与SBAR通信在医院的应用及其在医院患者安全中的实施相关的文献进行综述。所使用的文章是通过数据库进行筛选,然后筛选标题,摘要到完整和符合研究主题。结果:结果是实施了世卫组织推荐的有效的SBAR通信技术,印度尼西亚的大多数医院都使用了该技术,尽管在实践中仍有一些事情需要解决和管理,但实施本身已被证明是有效的,对医院的患者安全有很大影响。结论:SBAR沟通是一种有效的医院患者安全沟通框架。影响SBAR沟通实施的因素包括经验、从业人员服务年限、对实施SBAR技术的认知和理解的均一化、与使用这些技术有关的社会化或汇报以及医院中存在的标准操作程序。在实施过程中,SBAR沟通大多被认为是有效的,并且与患者安全努力有积极的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Literature Review: Implementation of SBAR Communication in The Implementation of Patient Safety in Hospital in Indonesia (Study in Indonesia
Background: In carrying out patient safety, the hospital has varied ways to maximize the implementation of patient safety, one of which is the use of effective communication as an effort to maximize the implementation of patient safety at the hospital. One of the effective communication methods is SBAR communication (Introduction, Situation, Background, Assessment, Recommendation) to achieve critical thinking skills and save time.  SBAR communication used in effective communication is a system that is easy to remember amd a real mechanism used to convey a patient's condition that is critical or needs immediate attention and action. Purpose: The purpose of this study is to determine the application of effective SBAR communication in the implementation of patient safety in hospitals. Methods: The method used is to conduct literature reviews from various journals and articles related to the application of SBAR communication in hospitals and its implementation in patient safety in hospitals in Indonesia. The articles used are taken based on filtering through a database which is then filtered for titles, abstract to completeness and conformity with the research theme. Result:  The results are implementation of the effective SBAR communication technique recommended by WHO has been used by most hospitals in Indonesia, although in practice there are still some things need to be fixed and managed but the implementation itself has proven to be effective and very influential on patient safety in the hospital. Conclusion: SBAR communication is an effective communication framework used in patient safety in hospitals. There are factors that influence the implementation of SBAR communication including experience, years of service of practitioner, equalization of perceptions and understanding of implementation related to SBAR techniques, socialization or debriefing related to the use of these techniques and the existence of SOPs in hospitals. In its implementation, SBAR communication is mostly considered effective and has a positive relationship with patient safety efforts.
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