提供文化内容的动态语音门户

Evangelia Boufardea, J. Garofalakis, A. Plessas
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引用次数: 3

摘要

今天许多公司都通过网络和电话提供客户服务。以音频形式提供Web数据的需求与日俱增。语音应答设备用于电话上的各种信息:时间、天气、星座、彩票结果、体育赛事、新闻等。VoiceXML是一种支持技术,用于为基于web的信息服务创建流线型的基于语音的界面。随着语音技术的进步,它将成为一种非常自然和强大的接口,用于无处不在的信息访问。此外,VoiceXML应用程序可以通过计算机或电话使用,这是一种通用的通信方式。在本文中,我们描述了一个由VoiceXML提供支持的动态语音系统,其中可用信息由PHP动态生成。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Dynamic Voice Portal for Delivery of Cultural Content
Many companies today are providing customer services via the Web and the telephone. Demand for providing Web data in audio form is increasing every day. Voice response facilities are used for various kinds of information over the phone: time, weather, horoscopes, lottery results, sports events, news, etc. VoiceXML is an enabling technology for creating a streamlined speech-based interface for web-based information services. Speech technology, as it improves, will become a very natural and powerful interface for ubiquitous access to information. Moreover, VoiceXML applications are available through computers or through the telephone, which is a universal means of communication. In this paper, we describe a dynamic speech-enabled system powered by VoiceXML in which the available information is dynamically generated by PHP.
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