Cloud computing & pandemic: Open-source cloud platform reliability for SME system development

The wave of the Covid-19 pandemic has devastated business development, especially traditional SMEs in Indonesia. As the largest contributor to assets in developing countries, SMEs are forced to digitize every business sector they are engaged in. As a form of business adaptation to the development of the 4.0 industrial revolution which is mostly cloud-based, SMEs need to build a cloud system that can be useful for the future of SME' business development. The need for SMEs in IT infrastructure and databases to move quickly while increasing their competitive advantage is often constrained by high costs and relatively slow returns. The implementation of an open-source cloud computing system is needed to overcome these problems which can provide a good and reliable service information system, as evidenced by stress testing on the Cloud Platform as a Service (PaaS) system using the reliability characteristics of ISO 25010: 2011. In this study, Proxmox was selected as the IT infrastructure and virtualization machine for the SME open-source cloud system to be tested directly. © 2022 American Institute of Physics Inc.. All rights reserved.