基于语义的会话代理框架

K. O'Shea, Z. Bandar, Keeley A. Crockett
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引用次数: 17

摘要

本文研究了一种基于语义的对话代理(CA)框架的实现。传统的CA框架解释由句子结构模式组成的脚本。将用户输入与这些模式进行匹配,并将相关响应作为输出发送。这种技术只考虑表面信息,即句子的结构形式,它要求脚本编写人员预测用户可能发送输入的各种方式。这是一个令人厌烦且耗时的过程。因此,基于语义的CA可以解释由自然语言句子组成的脚本,从而减轻这种负担。使用预先确定的、特定于领域的场景,参与者对CA进行评估,表明有希望的结果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A semantic-based conversational agent framework
This paper focuses on the implementation of a novel semantic-based Conversational Agent (CA) framework. Traditional CA frameworks interpret scripts consisting of structural patterns of sentences. User input is matched against such patterns and an associated response is sent as output. This technique, which takes into account solely surface information, that is, the structural form of a sentence, requires the scripter to anticipate the inordinate ways that a user may send input. This is a tiresome and time-consuming process. As such, a semantic-based CA that interprets scripts consisting of natural language sentences will alleviate such burden. Using a pre-determined, domain-specific scenario, the CA was evaluated by participants indicating promising results.
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