老年人移动导航的可用性评价

Xiaodong Gong, Zekun Wang, Qian Gong, Huiran Xie
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引用次数: 0

摘要

手机导航因为提供GPS定位、地点信息、路线导航等功能,已经成为人们出行的必备工具。然而,老年人在使用移动导航时,往往会遇到操作过程复杂、学习困难等问题。本研究以老年人为研究对象,对影响移动导航可用性的因素进行了评估。因此,构建了老年人移动导航可用性评价体系,该体系由3个维度(有效性、效率和满意度)、7个一级指标(易学性、易用性、可记忆性等)和14个二级指标(易学性、帮助功能有效性、易操作性等)组成。本研究利用可用性评价系统,对部分移动导航产品的可用性进行评价,并对产品优化提出设计建议。本研究将可用性理论应用于老年人移动导航的评价。希望本研究能为相关产品的年龄友好型设计提供参考,使老年人更方便地使用移动导航,出行更加便捷。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Usability evaluation of mobile navigation for the elderly
Mobile navigation has become a necessary tool for people to travel around because it provides functions such as GPS positioning, spot information, route navigation, etc. However, when using mobile navigation, the elderly often encounters problems like complex operation process and difficulties in learning.Focusing on the elderly, the influence factors on usability of mobile navigation are evaluated in this research. As a result, a usability evaluation system of mobile navigation for the elderly was conducted, which is composed of 3 dimensions (effectiveness, efficiency and satisfaction), 7 first-level indicators (learnability, ease of use, memorability, etc.) and 14 second-level indicators (ease of learning, effectiveness of help functions, ease of operation, etc.). Using the usability evaluation system, this research evaluates the usability of some mobile navigation products, and puts forward design suggestions for product optimization.This research applies the usability theory to the evaluation of mobile navigation for the elderly. It is hoped that this research can provide reference for the age-friendly design of related products, so as to make it more convenient for the elderly to use mobile navigation and make their traveling easier.
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