Exploring Challenges of IoT-enabled Safe City Projects

The Safe City Project is a complex phenomenon based on the Internet of Things (IoT), interconnected devices using Information and Communication Technology (ICT). The purpose of this study is to explore the challenges faced in the development of Safe City Projects. For this purpose, an exploratory case study was conducted in two main cities i.e. Lahore and Islamabad, Pakistan. Some challenges faced by the management while deploying such projects have been discussed. The population is the top management, Middle management, and lower management. Twenty interviews have been taken from Islamabad and Lahore Safe City Projects. Data were analyzed by Creswell's (2009) technique which outlined the six steps to analyzing case study data in order to develop different patterns, themes and descriptions. The finding of this research reflects that Lahore Safe City Project seems to be more successful whereas the results of the Islamabad Safe City Project reflect partial success. Based on the research findings, this research also documents challenges and their remedial strategies to overcome those issues for better implementation of a Safe City Project in future.