{"title":"Identifikasi Kepuasan Food Traveler Pada Rumah Makan Sari Rasa Kabupaten Ende (Studi Deskriptif Pada Website Tripadvisor)","authors":"Yulius Laga, Santy Permata Sari","doi":"10.37478/ALS.V10I2.698","DOIUrl":null,"url":null,"abstract":"This research is the result of a food traveler review on the Tripadvisor website from 2014 to 2020. The review was conducted at Sari Rasa Ende Regency, with 154 reviewers. The research method was carried out with Descriptive Statistics with SPSS 20 Analysis Tool. The results showed that the current condition of Sari Rasa Restaurant has become an icon for food travelers and tourists specifically to enjoy local food menus with distinctive flavors, the thing that needs to be maintained is hospitality services, including good communication and the authenticity of the local food menu, on the other hand need to be improved in the quality of taste that is tailored to the characteristics of tourists, the portion of food offered must also be adjusted to the pattern of visitor consumption, as well as the quality and atmosphere of the room and facilities that need to be improved.","PeriodicalId":377371,"journal":{"name":"AnálisiS","volume":"27 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"AnálisiS","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37478/ALS.V10I2.698","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
摘要
这项研究是对Tripadvisor网站上2014年至2020年美食旅行者评论的结果。该审查在Sari Rasa Ende Regency进行,共有154名审查者。研究方法采用SPSS 20分析工具进行描述性统计。结果表明,Sari Rasa餐厅目前的状况已经成为美食旅行者和游客专门享受当地美食菜单具有独特风味的图标,需要保持的是热情好客的服务,包括良好的沟通和当地美食菜单的真实性,另一方面需要提高的味道质量是量身定制的游客的特点。提供的食物的比例也必须根据游客的消费模式进行调整,房间和设施的质量和氛围也需要改善。
Identifikasi Kepuasan Food Traveler Pada Rumah Makan Sari Rasa Kabupaten Ende (Studi Deskriptif Pada Website Tripadvisor)
This research is the result of a food traveler review on the Tripadvisor website from 2014 to 2020. The review was conducted at Sari Rasa Ende Regency, with 154 reviewers. The research method was carried out with Descriptive Statistics with SPSS 20 Analysis Tool. The results showed that the current condition of Sari Rasa Restaurant has become an icon for food travelers and tourists specifically to enjoy local food menus with distinctive flavors, the thing that needs to be maintained is hospitality services, including good communication and the authenticity of the local food menu, on the other hand need to be improved in the quality of taste that is tailored to the characteristics of tourists, the portion of food offered must also be adjusted to the pattern of visitor consumption, as well as the quality and atmosphere of the room and facilities that need to be improved.