信息技术对约旦电信运营公司业务转型的影响

A. Sufian, M. Otair
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引用次数: 0

摘要

该研究旨在衡量信息技术对约旦通信公司业务转型的影响。研究对象包括公司董事及其副手、助理、顾问,以及部门经理及其助理。研究对象总数为约旦指定的3家通信公司;他们是:Zain、Umniah和Orange。为了达到研究的目的,研究者准备了一份包含45个项目的问卷,涵盖了自变量(信息技术)的三个因素:基础设施、发展环境、执行支持系统和应用,以及因变量(业务转型)的三个因素:运营、组织变革和员工能力。为了检验假设,充分使用了以下三个标准:中位数,标准差以及回归分析。这项研究取得了许多结果;这些结果中最值得注意的是,信息技术对约旦通信公司的业务转型要素及其所有相关要素具有统计上显著的积极影响。二十世纪的最后十年和二十一世纪之交见证了一般技术,特别是信息技术和通信的重大进步。直到今天,这种进步仍在继续,而且比以往任何时候都更加迅速地加速。这个时代产生了许多制造知识的机制和更先进的技术手段,使地球成为一个小村庄。以互联网为代表的通信技术,在信息技术革命由东向南同时经过东西的过程中发挥了巨大的作用。所有这些都对所有社区的政治、经济、教育、教学、社会、媒体和广告系统产生了影响。技术一词来源于希腊语。它由两部分组成,technno,意思是技能或艺术,而logy,意思是科学或研究。因此,“技术”一词意味着性能的科学,实现的科学,或实现实际目的的技术方法,工业运行的科学。商业转型:这是基于影响变革的能力而不是基于变革行为发生在谁身上的歧视所导致的变化,这提供了启动一个特殊的持续变革过程的能力,创造了一个结构转型,可以面对挑战,并在一个广泛变化的、开放的、相互交织的环境中利用可用的机会(Al-Mashaikhi, 2019)。研究目的:本研究的目的是识别和衡量约旦通信公司的IT维度(基础设施、发展环境、执行支持系统和应用)对业务维度(运营、组织变革和工人能力)的影响,以及为组织提供的困难、限制和机会。信息技术对商业转型的影响,国际管理信息技术杂志(IJMIT) Vol.13, No.1, 2021年2月DOI: 10.5121/ IJMIT .2021.13104 55 Abeer Sufian和Mohammed Otair安曼阿拉伯大学,计算机科学系,约旦
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Impact of Information Technology on Business Transformation in the Operating Telecommunications Companies in Jordan
The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah‎‏, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements. The last decade of the twentieth century and the turn of twenty-first century witnessed significant progress in technology in general and information technology and communication in particular. Such progress still continues until today, accelerating with wide quick strides more than ever. This age has produced many mechanisms for manufacturing knowledge and more advanced technological means that have made the globe as a small village. Communication technology, which is represented by the internet, has played a huge rule in transferring information and technological revolution from the north to the south passing by the east and the west at the same time. All of that have had an impact on all political, economic, educational, teaching, social, media, and advertisement systems in all communities. The term technology is derived from Greek. It consists of two parts, techno, which means skills or art, and logy, which means science or study. Thus, the word technology means the science of performance, science of implementation, or the technical methods to achieve a practical purpose, the science of industrial operation. THE TRANSFORMATION OF BUSINESS: It is the change resulting from the discrimination on the bases of the ability to affect change and not on the bases of upon whom the act of change occurs, which provides the ability to commence a special ongoing change process, creating a structural transformation that can face challenges and exploit available opportunities in a widely changing, open, intertwining environment (Al-Mashaikhi, 2019). THE OBJECTIVE OF THE STUDY: The purpose of this study is to identify and measure the effect of the IT in its dimensions (infrastructure, developmental environment, executive support system and applications) on the transformation of business in its dimensions (operation, organizational change, and workers' competence) in communication companies in Jordan, and the difficulties, limitations, and opportunities that are provided for the organization. The impact of information technology on business transformation in International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021 DOI: 10.5121/ijmit.2021.13104 55 Abeer Sufian and Mohammed Otair Amman Arb University, Department of Computer Science, Jordan
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