Block 3. Local capacity for policy formulation and implementation

Given the importance of partnerships with local civil society, migrant associations and NGOs, the local level should establish flexible and financially viable contracts as well as training opportunities. Learning is a key component of successful local approaches to integration. Diachronic learning, which looks at past success and failure, should be an important reference for municipalities. Synchronic learning through the sharing of best practices should complement diachronic learning across municipal departments, neighbouring municipalities as well as at international level. Innovations can be shared and scaled up through peer-to-peer learning mechanisms. City services (i.e. front services as well as departmental services) play a critical role in supporting migrants navigating their new systems, particularly at their arrival. Public officers need to be equipped with the right information and language support when needed. Evaluation is the other necessary condition for improving effective integration, and it should involve the target population, i.e. the host, migrant and refugee communities themselves. Data collection at local level on outcomes of migrant population as well as inputs and costs invested in integration policies can help improve policy efficiency and persisting challenges.