人工智能技术在商业银行中的应用及影响

Xianke Li
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引用次数: 0

摘要

人工智能作为一项颠覆性技术,将推动商业银行向智能化转型。目前,语音识别、集成学习等技术已在银行业得到应用,如智能响应机器人、个性化应用体验和服务等。商业银行也成立了大数据团队,利用机器学习和预测分析技术进行客户群体画像和风险预警。未来,人工智能相关技术将应用于风险控制、信贷决策、保险定价、服务推荐、客户服务等更多场景,进一步优化商业银行的后端和前端业务,提高运营效率。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Application and influence of artificial intelligence technology in commercial banks
As a subversive technology, artificial intelligence will promote the transformation of commercial banks to intelligence. At present, technologies such as speech recognition and integrated learning have been applied in the banking industry, such as intelligent response robot, personalized application experience and service, etc. Commercial banks have also set up big data teams to use machine learning and predictive analysis technology for customer group portrait and risk early warning. In the future, AI related technologies will be applied to more scenarios such as risk control, credit decision-making, insurance pricing, service recommendation and customer service to further optimize the back-end and front-end business of commercial banks and improve operational efficiency.
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