Industry 4.0 Application in the Hospitality and Food Service Industries

The concept of digital transformation, also known as ‘‘Industry 4.0,’’ is making its way onto the agendas of businesses all over the world. The hospitality and food service industry is extremely varied and cutthroat and it is one of the service industries that is expanding at the quickest rate. This sector also has a significant amount of untapped potential for the advancement of digital techniques. This research will investigate the role that digital technique plays in the hospitality industry, as well as the business administration’s adaption to the opportunities or conceptual breakthroughs that the digital revolution suggests. As a result of the research that was carried out, the fundamental conditions that must be met to guarantee a better digital transformation and to reduce the risks associated with digital innovations in hospitality industry businesses were identified.