The Role of e-Government and Digitalization for the Museum Development in Bulgaria

The process related to the preservation and popularization of the cultural heritage as well as the access to information resources are among the main priorities of the present information society. With regard to the museums, assumptions can be made that a process of affirmation of the role of e-government for promoting museum development in Bulgaria starts to delineate. Opportunities in legal and financial terms emerge for access to public information presented in the museums as cultural institutions in Bulgaria. This applies even in emergency situations, as with COVID-19, in which the present information and communication technologies as well as digitalization enter gradually in many public sectors, including museum activity. The hypothesis is that offering new access forms to various resources through digitalization promotes the activity of museum employees, thereby encouraging alternative forms for information access. The report examines legal and regulatory documents, in which are addressing issues connected to e-government, through content analysis. The text evaluates publications in museum websites in Bulgaria in order to settle whether there are good practices with respect to digitalization and museum facilitation.