宽带接入网业务质量测试机制与管理

Wen-Che Yang, Jhih-Dao Jhan, Dong-Yie Chen, Kuo-Hsiang Lai, Rong-Ruey Lee
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引用次数: 7

摘要

随着数字家庭应用的发展,网络的服务质量(QoS)是一个非常关键的问题,它直接影响到终端用户对服务的满意度,特别是对实时敏感的服务。对于服务提供商来说,验证实际的QoS参数,如延迟、抖动和丢包等是否满足客户的业务需求是很重要的。目前常用的QoS检测方法是利用ICMP ping功能采集QoS参数,但这种方法存在精度问题,且缺乏IPTV下行流的单向信息。另一个问题是如何激活大规模cpe(客户承诺设备)的QoS测试功能。在本研究中,我们提出了一种家庭网关的QoS测试机制,以排除家庭网络的所有因素。所提出的方法集成了TR-069远程管理方法,以增加可伸缩性,以便为大量家庭网关激活所提议的QoS测试动作。本文给出了所提出的测试方法与管理家庭网关的TR-069机制的实现和集成过程。并在TR-069管理服务器上进行了测试,验证了测试结果的准确性。该机制为运营商提供了一种方便的方式来明确其宽带接入网订阅线路的服务质量,减少了客户的投诉,提高了客户的满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Quality of service test mechanism and management of broadband access network
As the growth of digital home application, the quality of service (QoS) of network is a very critical issue and influences the satisfaction of end users to enjoy the desired service, especially for real-time sensitive service. It is important for service provider to verify the actual QoS parameters, such as delay, jitter and packet loss are satisfying the service requirement of their customers. The popular method to check the QoS is using ICMP ping function to gather the QoS parameters, but results in the precision argument and lacks of one-way information for IPTV downstream flow. The other issue is how to activate the QoS test function for the large scale CPEs (Customer Promise Equipment). In this research, we propose a QoS test mechanism at home gateway to exclude all factors of home networking. The proposed approach integrates the TR-069 remote management methodology to increase the scalability to activate the proposed QoS test action for a large number of home gateways. We illustrate the implementation and integration procedure of the proposed test approach and TR-069 mechanism of the managed home gateway. We also execute the proposed test by TR-069 management server, and comfirm its accuracy. The proposed mechanism provides a convenient way for the service providers to clarify the service quality of subscribed lines of broadband access network, and decreases the complaint and increases the satisfaction of their customers.
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