{"title":"与难相处的人沟通的四种策略","authors":"C. Reimold","doi":"10.1109/IPCC.1996.552705","DOIUrl":null,"url":null,"abstract":"The paper considers four techniques for communicating with difficult people: connect the best in you with the best in the other; listen in the right way; ask questions instead of opposing; and pause before you respond. These techniques have to be applied quickly and with the right attitude.","PeriodicalId":375251,"journal":{"name":"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings","volume":"120 1 Suppl 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1996-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Four strategies for communicating with difficult people\",\"authors\":\"C. Reimold\",\"doi\":\"10.1109/IPCC.1996.552705\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The paper considers four techniques for communicating with difficult people: connect the best in you with the best in the other; listen in the right way; ask questions instead of opposing; and pause before you respond. These techniques have to be applied quickly and with the right attitude.\",\"PeriodicalId\":375251,\"journal\":{\"name\":\"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings\",\"volume\":\"120 1 Suppl 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1996-09-18\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IPCC.1996.552705\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"IPCC 96: Communication on the Fast Track. IPCC 96 Proceedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IPCC.1996.552705","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Four strategies for communicating with difficult people
The paper considers four techniques for communicating with difficult people: connect the best in you with the best in the other; listen in the right way; ask questions instead of opposing; and pause before you respond. These techniques have to be applied quickly and with the right attitude.
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