Information System Development Plan for APC Laundry House

Strategic in business and individual living practices has developed over the past several years and is continuing to develop. One of the business developed for the several years of now is the laundry shop, it helps a lot of people to make their clothes is greatly basic to supply individuals with a put to wash and clean clothing this has been the base of the laundry services for a long time and it has been a tolerably difficult one. But there are issues that the laundry services have such as inconsistency of services and the slow process of inventory management, we the researchers proposed the Customer Relationship management, appointment, and reservation system. This application is developed to manage the laundry service and provide a management of information in the laundry that will help the shop manages its customer, so that the customer will not bother to let them know on what time are they going to get the item and also, we want to improve the services of this business will help to improve the performance of current situation and overcome the problems that arise nowadays. It is an integrated approach to managing relationships by focusing on customer retention and relationship development.