消费者动机与购买行为的个案研究

D. Országhová, Gabriela Petreková
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引用次数: 0

摘要

食品是最常购买的商品之一,因为它们是每个人基本生活必需品的一部分。在本文中,我们主要研究消费者在COOP Jednota购物连锁店购买产品的购物行为。主要目标是分析消费者的动机和购买行为,并统计评估观察到的特征之间的独立性。我们通过问卷调查的方法获得数据进行分析,我们对受访者的回答进行了评估,重点是四个研究问题。我们应用独立检验来确定这些统计特征之间的相关性:受访者的教育程度,受访者的购买频率,广告对消费者购买的影响,以及每月支付的购买金额。结果证实,受访者的教育程度与在上述购物链中购物的频率之间存在依赖关系。在以下三种情况下,相关性不被认可:被调查者的教育程度与广告对购买的激励作用之间的相关性;受访者的受教育程度与每月购买付款之间的关系,以及在COOP Jednota连锁店中购买的频率与广告对受访者购买的激励作用之间的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Consumers’ motivation and purchasing behavior in selected shopping chain with grocery: a case study
Food products are among the most frequently purchased goods, because they are part of the basic life necessities of every individual. In this paper, we focused on the shopping behavior of consumers who buy products in the shopping chain COOP Jednota. The main goal was the analysis of motivational and purchasing behavior of consumers and statistical evaluation of independence between observed features. We obtained data for the analysis by the method of questionnaire and we evaluated the answers of the respondents focused on four research questions. We applied -test of independence to determine dependence between these statistical features: respondent's education, frequency of respondent's purchases, effect of advertising on purchasing of consumers, and amount of the monthly payment for the purchase. Results confirmed that there is dependence between the respondent's education and the frequency of purchases in the mentioned shopping chain. The dependence was not approved in the following three cases: between the respondent's education and the incentive effect of advertising on purchases; between the respondent's education and the monthly payment for the purchase, and between the frequency of purchases in the COOP Jednota chain and the motivational effect of advertising on the respondent's purchase.
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