Development of service means for life cycle remote support of printing order

Peculiarities of common schemes of orders circulation in operative printing establishments as typical representatives of small and medium business are considered. The decisive factors of minimization of delays and costs of the Printing Corporation and directions of production technologies optimization in accordance with the current market situation are determined. National and world approaches to implementation of information fl ows remote monitoring for common business models are analyzed. The lack of research on reduction of administrative and technical services together with the involvement of means and production objects is detected as active participants in business processes in expansion of communication tools for the network infrastructure. Hardware and constructive means for remote support of printing services are optimized. Therefore, it is shown that for further deployment of multilevel system of administration of distributed resources of polygraphically oriented network infrastructure within the original infological sheme there is a need to design a software engine for routing distributed work fl ows and corporate work for enterprise of operative printing. The scienti fi c novelty of obtained results lies in development of the original conceptual model of solving distinct problems for remote support of life cycle of a printing order. The performed research results have allowed stratifying the signals set in render printing services system, allowing clarifying and expanding the basic communicative functions for executive units of technological process. The designed server part of software complex of network infrastructure administration of the publishing and printing enterprise will allow automating the targeted delivery of information packages to end users. It will also optimize the order ful fi llment processes by adding to the CIPx PPF data stream scenarios describing the appropriate stage of preparation of printed products.