嵌入式用户辅助的发展:考虑可用性和美学

Rucha Tulaskar
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引用次数: 2

摘要

“唯一不变的是——变化”,这句话适用于各种数字产品。数字软件/应用程序在一段时间后会不断发展,以跟上设计,技术和通信的新趋势。因此,用户指导或支持总是存在于数字产品中,为新手和中级用户。嵌入式用户辅助(EUA)形式的用户支持是人机交互(HCI)和用户体验设计中的一个重要主题,因为它补充了整体产品体验。EUA使信息更易于获取和相关。在过去的20年里,这种主动的、任务特定的、即时的EUA是如何从可用性和美学的角度发展起来的,这将是一件很棒的事情。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evolution of Embedded User Assistance: Considering Usability and Aesthetics
'The only thing that never changes is- change' is the right phrase for diverse digital products. A digital software/app keeps evolving after a certain duration to keep up with new trends in design, technology and communication. Hence, a user guidance or support is always present in a digital product for novice as well as intermediate users. User support in the form of an embedded user assistance (EUA) is an important topic in Human computer interaction (HCI) and user experience design, as it complements overall product experience. EUA makes the information more accessible and relevant. It will be great to see how this pro-active, task-specific and immediate EUA evolved over past 20 years from not only usability but also from aesthetic point of view.
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