CONCEPTUAL MODELS FOR THE FORMATION AND EVALUATION OF THE QUALITY OFPHARMACY ORGANIZATIONS

The review considers conceptual models for the formation and evaluation of the quality of pharmacy organizations. The formation and evaluation of the quality of work of a pharmacy organization depends on a set of factors, in particular on the intellectual cap- ital of employees. It is shown that competitor management involves the use of such strategic components in the competition as the intellectual capital of employees of a pharmacy organization, contributing to the competitiveness of the organization in the pharmaceutical market and reducing risk events.