利用用户体验提升产品设计:数据收集与评估研究

2023 5th International Congress on Human-Computer Interaction, Optimization and Robotic Applications (HORA) Pub Date : 2023-06-08 DOI:10.1109/HORA58378.2023.10156767

Gabriel Kanev, Tsvetelina Mladenova, Irena Valova

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引用次数: 0

摘要

用户反馈是指使用特定产品或服务的个人提供的有价值的信息、意见和反应。它是企业和开发人员了解用户如何感知他们的产品并与之交互的重要来源。由于反馈可以有多种形式，所以在评估反馈时有许多方法和途径。本文旨在对收集有关用户体验的见解和知识的不同策略进行分类和检查。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Leveraging User Experience for Enhancing Product Design: A Study of Data Collection and Evaluation

User feedback refers to the valuable information, opinions, and reactions provided by individuals who have used a particular product or service. It is a vital source of insight for businesses and developers to understand how users perceive and interact with their offerings. And since the feedback can come in various forms there are numerous methods and approaches when evaluating it. This paper aims to categorize and examine the different strategies for gathering insight and knowledge about the user experience.

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2023 5th International Congress on Human-Computer Interaction, Optimization and Robotic Applications (HORA)

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