Multi-criteria Evaluation of Railway Transport Using Evaluation Method

Abstract The arrival of new customers along the new Iron Silk Road also brings new transport opportunities. The liberalization of railway transport has created many wagons over the railway market throughout the EU, especially in the field of freight transport. Choosing the preferable carrier that can fit the needs of customers is challenging. Each rail freight operator currently shapes its profile by focusing on a specific group of commodities as a matter of priority. By specializing, they gain a dominant market position in their sector that helps them to maintain and expand their clientele. The article aims at bringing a decisive system with clear rules and standards for choosing the right business partner in the freight railway market. The article is designed as a case study that starts with an analysis of four different freight carriers. Other parts of the article are about the evaluation of their ability to meet the needs of a customer.