在监管体系中实施CQI原则的早期尝试的经验教训

David H. Gustafson PhD (Professor of Industrial Engineering and Preventive Medicine)
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引用次数: 7

摘要

本文描述了质量保证项目(1978-1982),该项目是由威斯康星州的一个研究小组作为示范项目开发的,旨在实施和评估威斯康星州养老院设施和居民评估的监管角色的新方法。新方法包括(1)筛选过程,在制裁和过程改进之间分配工作;(2)角色变化,使测量员从问题识别转向教育和咨询;(3)基于发现系统级问题的工作的驻地审查过程。在项目的前三年(此处报告),遵循了某些原则,其中许多与持续质量改进(CQI)类似。尽管这是一个在监管组织中实施CQI的不完美例子,但它包含了重要的经验教训,可能有助于将CQI理念集成到其他外部审查工作中。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Lessons Learned from an Early Attempt to Implement CQI Principles in a Regulatory System
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