The quality of information and communication—some slow remarks in a rapid age

ABSTRACT The rapid developments in the field of software and hardware would lead one to expect an improvement in information processing in fields such as social work However, that is only the case to a very limited extent. One of the most prominent problems with information systems is that they tend to apply bad classifications. Although an information system with broad categories is easy for employees to fill in, the problem is that they tend to paint the same picture year after year. A differentiated classification provides more and better information. A condition is, of course, that the classification is done carefully and contains logically exclusive categories.