市场组合对班达亚齐市烹饪旅游产品消费者满意度和忠诚度的影响

Mahrizal Mahrizal, Maisur Maisur
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引用次数: 2

摘要

本研究的重点是在班达亚齐市营销组合对顾客满意度和顾客忠诚度的影响。本研究中使用的样本是班达亚齐市的150名烹饪客户。本研究中使用的数据分析技术是使用SEM(结构方程建模)进行定量分析或使用程序AMOS 4对结构方程建模进行建模。结果表明,产品、价格、位置和服务变量的营销组合对顾客忠诚度有影响,只有位置和服务对班达亚齐市购买烹饪产品的顾客忠诚度有影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Bauran Pemasaran terhadap Kepuasan dan Loyalitas Konsumen Produk Wisata Kuliner di Kota Banda Aceh
This research focuses on the effect of marketing mix on customer satisfaction and customer loyalty in the city Banda Aceh. The sample used in this study were 150culinary customers in the city of Banda Aceh. The data analysis technique used in this research is quantitative analysis using SEM (Structural Equation Modeling) or models structural equation modeling with program AMOS 4. The results showed that the marketing mix of product, price, location and service variables had an effect on customer loyalty, only location and service have an effect on customer loyalty for purchasing culinary products in the city of Banda Aceh.
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