使用TL 9000测量方法[电讯行业质量标准]

Annual Reliability and Maintainability Symposium. 2002 Proceedings (Cat. No.02CH37318) Pub Date : 2002-08-07 DOI:10.1109/RAMS.2002.981689

R. Morrow, A. Dandekar

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摘要

本文介绍了美国德克萨斯大学达拉斯分校如何开发电信绩效指数(TPI)和电信质量指数(TQI)这两个衡量电信行业总体绩效的指标。这些指数将衡量TL 9000对电信业的影响。TL 9000有望大大提高电信产品的质量，同时降低行业成本。

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Using TL 9000 measurements [telecommunication industry quality standards]

This paper describes how the University of Texas at Dallas (USA) is developing two indices, the telecom performance index (TPI) and telecom quality index (TQI) that measure total telecommunications industry performance. These indices will measure the impact of TL 9000 on the telecommunications industry. TL 9000 is expected to greatly improve the quality of telecommunications products while simultaneously driving down costs in the industry.

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Annual Reliability and Maintainability Symposium. 2002 Proceedings (Cat. No.02CH37318)

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