Armen Ktoyan, Elena Manukyan, Anush Shirinyan, Anna Matinyan, M. Harutyunyan, Anush Barseghyan
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Business Models in the Conditions of Digital Transformation
Digital transformation implies some organizational changes when using digital
technologies and new business models to improve efficiency. With another definition, if we
try to compare the concepts of "Digital transformation" and "Digitalization", then digital
transformation includes changing the company's current business model, its strategy and
values, ways of interaction with customers and suppliers, using digital technologies. At the
same time, if the digitalization is based on some technology, the transformation should be
directed towards the customer, in the conditions of the introduction and use of automated
systems. Clarification of these approaches is of agenda importance for the transition to
digital transformation of the business environment, to which this article is dedicated.
The article presents the approaches, stages, levels of digital business transformation
of the business environment, the role of new business models in the conditions of the
digital economy, as well as studies the changes in the digitalization index of the business
and the issues of introduction and use of automated systems.